1. What is your production capacity?
As a group we have two production units (Bangalore & Bhatkal). The manufacturing will be done within India.
2. What is the warranty period?
Carbonado comes with one year warranty.
3. When will the backpack be shipped?
Shipping will start after the campaign ends.
- The first 100 orders will start shipping 30 days post the campaign completion. Approx from early Feb 2019
- The rest of the pre-orders will start shipping from end FEB 2019
4. How much does the backpack weigh?
The composite weight of the backpack
- Actual weight - 1150 grams
- Feels like - 575 Grams
5. What is the return/replacement policy?
If any defective unit is delivered, the replacement will be done within 7 days.
The company shall bear the product’s return cost.
Note: Returns/ replacement are not valid for damages resulting from accident, improper repair, and loss of components or accessories by the user.
6. What are the variants in colour you offer?
Carbonado comes in carbon black variant only.
7. If I have more questions, whom do I contact?
Send a mail to firstname.lastname@example.org